shipping policy

Shipping policy

Welcome to Sk Art Gallery! At Sk Art Gallery, we are committed to delivering your orders efficiently and securely. Below is our shipping policy to ensure a seamless shopping experience:

Order Processing:

Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Charges:

Standard shipping charges are applicable as per your location and will be calculated during checkout. Free shipping may be available on select orders based on ongoing offers.

Delivery Time:

Delivery timelines vary depending on your location. Metro Cities: 3-5 business days. Non-Metro Cities: 5-7 business days. Delivery timelines may be affected by external factors like holidays or unforeseen events.

Tracking Your Order:

Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment status.

Delivery Partner:

We collaborate with trusted courier partners to ensure timely and safe delivery of your products.

Shipping Restrictions:

We currently deliver within India only. Certain remote areas may not be serviceable; in such cases, we will inform you promptly.

Damaged or Lost Shipments:

If your package arrives damaged, please contact us within 48 hours with photos and order details. In the rare case of a lost shipment, we will work with the courier partner to resolve the issue promptly. Cancellation and Refund Policy

Order Cancellation:

Orders can be canceled within 24 hours of placement. Please contact our support team with your order details. If the order is canceled after shipment, shipping charges will be non-refundable.

Returns and Refunds:

We accept returns within 7 days of delivery for defective, damaged, or incorrect items. Items must be unused, in original packaging, and accompanied by the invoice. Refunds will be processed within 5-7 business days after the returned item is received and inspected.

Non-Returnable Items:

Customized or personalized products. Items marked as "Final Sale" or "Non-Returnable" during purchase.

Refund Process:

Refunds will be credited to the original mode of payment. For COD orders, refunds will be processed via bank transfer.

Exchange Policy:

Exchanges are subject to stock availability. If unavailable, a refund will be issued.

Contact Us:
For any queries or assistance regarding shipping, cancellations, or refunds, please reach out to us:

Email: skartgallery77@gmail.com
Phone: +91 7014027674
Hours: Monday to Friday, 10:00 AM - 6:00 PM

Thank you for shopping with Sk Art Gallery! Your satisfaction is our priority.